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Freeing Business Owners to
Grow Profitably. |
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Gain valuable insights from a careful researched premise with these
powerful tools... more |
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MAGNET WORKPLACE |
DISC |
LPI |
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DEVELOPMENT
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Equip your leadership,
managers and teams with the tools they need to see your unique
vision and values ...more |
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LEADERSHIP |
MANAGEMENT |
TEAM |
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OPERATIONAL EXCELLENCE
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Ensure
that the daily actions of your most important front-line staff are in sync with
your vision and plans...more |
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PROCESS MANAGEMENT |
CUSTOMER SERVICE |
MANAGING
RELATIONSHIPS AT WORK |
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" When Monroe Veterinary Associates (MVA) chose to utilize
VisionMakers, we were looking for assistance in leadership training and help
to clarify our vision, mission and values requiring a plan of action to
bring our vision to life throughout our fourteen hospitals.
VisionMakers' tailored the training, materials and support to our needs.
This was not a "canned" flavor of the month management series.
Since partnering with VisonMakers' we have seen marked improvements.
Our work with them is an ever evolving process allowing us to become more
introspective of our strengths and weaknesses and to better define who and
what we are as an organization "
-- Dr. Paul Black, President, Monroe
Veterinary Associates
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ASSESSMENT
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Gain
valuable insights from a careful researched premise with these powerful
tools. |
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Magnet Workplace -
Based on a research premise utilizing the best practices of
attracting and retaining talent...more
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DISC –
A proven work style tool that provides
immediate results to build and develop more productive and effective
people.....more
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Leadership
Practices Inventory -
effectively engage your organization to achieve the
best results...more
Back To Assessment Intro
DEVELOPMENT Back to Development |
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DEVELOPMENT |
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Equip your leadership,
managers and teams with the tools they need to see your unique vision
and values come to life to impact your bottom line. |
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OPERATIONAL
EXCELLENCE |
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How do you ensure that the
daily actions of your most important front-line staff are in sync with
your vision and plans? We enable your most customer sensitive areas to
greatly improve their alignment with your business to make a significant
impact on productivity and employee and customer retention rates. |
Magnet Workplace
VisionMakers’ proprietary assessment tool helps
leaders gain insight into the unique strengths and potential improvement
areas of their organization. Based on a research premise utilizing the
best practices of attracting and retaining talent, the survey measurement,
assessment and feedback process will help your organization build awareness
to identify, prioritize and act upon the feedback received.
Back to Assessment
DISC
A proven work style tool that provides
immediate results to build and develop more productive and effective
people: employees, managers, teams and organizations. D.I.S.C is the
personality profile that looks at your dimensions of behavior and
behavioral style. Understanding your disc personality style and those of
others provides insight that can improve rapport, communication, customer
service and their satisfaction, sales, rapport and reduce interpersonal
conflict. VisionMakers’ helps you integrate DiSC to help you increase
performance, bottom-line results and job satisfaction.
Back to Assessment
Leadership Practices
Inventory
As a senior leader, how can you effectively engage
your organization to achieve the best results? How should you
balance seemingly competing needs for improving results and the
needs of your employees? Your role in influencing the organization’s
success is critical. However, is specific feedback lacking which
would help you influence your organization to excel at the next level?
VisionMakers’ utilizes a powerful feedback tool as part of its
assessment process to successfully support the skills a senior leader
needs.
The Leadership Practices Inventory (LPI)* is backed by 20 years of
original research and over 1 million leaders.You will receive valuable
insights around 5 specific leadership practices found among ordinary
people creating extraordinary results.
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" VisionMakers use of the LPI assessment and evaluation has been
tremendously helpful to the leaders of Monroe Veterinary
Associates. The combination of the five leadership practices
workshops and the LPI feedback has allowed us to re-examine our
leadership styles and to assist each other in becoming better leaders."
-- Dr. Paul Black, President, Monroe
Veterinary Associates
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Back
to Assessment
Leadership Development
Based on our assessment of your organizational needs we tailor a series of
key topics. Our approach is based on a well-researched premise that
effective leaders have a set of unique skills anyone can learn. Whether
you have one executive or an executive management team faced with change
and leadership challenges, VisionMakers’ works with your objectives in
mind to maximize your leader’s capabilities.
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"I first realized how much our organization (MVA) has benefited from
our affiliation with VisionMakers' these past 2 years when I had a
recent conversation with a personal physician.
I shared how our business group was undertaking leadership training
with VisionMakers' and how many of us were a bit skeptical that this
type of training would make any significance in our day to day
operations with such issues as employee productivity, employee morale,
how to be a better leader, and, yes, even how these benefits would
improve our bottom line.
He commented on the similar problems his medical group struggles with
on an ongoing basis, including lack of accountability for one’s own
actions. That conversation underscored for me the significant
progress, growth and forward opportunities to further improve that
VisionMakers has provided for our practice."
-- Dr. Richard Fagan, Hospital Director & Partner, Monroe Veterinary
Associates
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Back to Developement
Team Development
With the increasing pace and complexity of business today having a team with
high levels of trust and teamwork are vital for success. Based on our
assessment of your organization’s and team’s needs we tailor a session or
series to address the 1-1 work relationship skills needed as well as the
team development breakthroughs needed.
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"VisionMakers' has given our practice team the tools to deal with
problems or challenges using an approach (process management) that has
empowered our staff and given them ownership in our veterinary hospital.
Staff morale and productivity have increased and speaking for myself as
hospital director it is heartening to see employees take more ownership
for issues in our growing practice."
-- Dr. Richard Fagan, Hospital Director & Partner, Monroe Veterinary
Associates
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Back to Development
Management
Development
In the best
organizations, the establishment of performance expectations and the
ongoing dialogue necessary to monitor performance is a shared
responsibility between manager and employee. However, in many
organizations, especially those affected by monumental change, this
process is difficult at best. VisionMakers’ Management Development
approach enables participants to manage the entire performance spectrum in
spite of change and with particular emphasis on the relationship between
the manager and employee. The result – a business process that
improves the productivity of your organization by aligning all employees
with the business strategy, clarifying expectations of performance,
monitoring progress and rewarding results.
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VisionMakers brings a breadth of experience MVA has used to help our
staff develop leadership and management skills. Their flexibility and
customized approach were key to making this a partnership vs. just a
training program. VisionMakers' philosophy is one of commitment to
results, which we have already realized.
-- Mary Czech, Human Resources Manager, Monroe Veterinary Associates.
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Back to Development
Process
Management
We help your firm discover
the underlying improvements of their most customer-sensitive processes.
Through our practical approach we equip your work team(s) to apply
breakthrough problem-solving skills and process improvement steps that
impact the bottom line and serve as a catalyst for lasting change.
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Our organization is just beginning their journey in leadership and
process improvement training. VisionMakers’ has played an essential role
in “kick-starting” our fast growing firm. The training is presented with
useful practical tools for managers and staff to apply daily to improve.
-- Carol Steppe, Training Manager, Monroe Veterinary Associates
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Back to Operational Excellence
Managing Relationships at Work
The level of
satisfaction staff have working with one another has a tremendous
influence on client satisfaction and staff turnover rates. We equip
your work team(s) with the tools that helps peer groups work issues
proactively. The positive impact on work staff productivity and
staff retention rates are significant.
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What recent workshop participants said about changes they were
experiencing from involvement in the the Managing Relationships @ Work
series:
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Better
communications, teamwork, and customer satisfaction.
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More open
communication between departments.
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Better understanding
of a specific communication style. Better understanding on who is
which style and how to address them. Everyone is very interested in
this concept.
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We all need to go
back to our home work group and be examples from what we learned
here. Go back as an ambassador for change.
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More open honest
communication, willingness to take responsibility for response to
actions.
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I see teamwork
improving due to better communication.
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Back to Operational Excellence
Customer Service
In order to realize
your vision, consistent customer service skills are critical in
developing high levels of customer satisfaction. We integrate your
firm’s core customer service process and driving principles. We
train your staff with the 9 critical skills of
outstanding customer service. Outcomes include retention and
growth of customers. There is also a positive impact on front-line
staff satisfaction as they are supported in the key responsibilities of
their jobs.
Back to Operational Excellence
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